Welcome to Reve Collection! We prioritize the privacy and security of our customers' personal information. This privacy policy outlines how we collect, use, protect, and share your information when you interact with our website and services. By using our website, you agree to the terms outlined in this policy.
Your Rights Regarding Personal Information
You have certain rights concerning your personal information:
- Access and Correction: You have the right to access and review the personal information we hold about you. If any information is inaccurate or incomplete, you can request corrections or updates.
- Deletion: You can request the deletion of your personal information under certain circumstances, subject to legal requirements and operational needs.
- Opt-Out: You have the right to opt-out of certain data processing activities, including the sharing of your personal information with third parties for marketing purposes.
- Marketing Preferences: You can choose whether to receive marketing communications from us and update your preferences at any time.
To exercise these rights or inquire about your personal information, please contact us using the details provided in this policy.
Types of Information We Collect
We collect various types of information to provide and enhance our services:
- Contact Information: This includes your name, email address, postal address, and phone number.
- Payment Information: We collect payment details such as credit card numbers to process transactions securely.
- Order Details: Information related to your purchase history, including product preferences and sizing.
- Demographic Information: We may collect demographic data such as age, income level, household information, and occupation.
- Preferences and Interests: Information about your shopping preferences, interests, and interactions with our website.
- Device Information: We gather technical information about the devices you use to access our website, including IP addresses, browser type, and location data.
How We Collect Information
We use various methods to collect information:
- Direct Interaction: Information you provide when making purchases, creating accounts, or contacting customer service.
- Automated Technologies: We use cookies, web beacons, and similar technologies to collect data about your browsing behavior and preferences.
- Third-Party Sources: We may receive information from third-party sources such as credit card issuers, data analytics firms, and social media platforms.
For example, when you make a purchase or sign up for an account, we collect relevant information to fulfill your order and enhance your shopping experience.
Cookies and Similar Technologies
We use cookies and similar technologies to improve your browsing experience:
- Essential Cookies: These are necessary for the website to function properly, such as enabling secure checkout and remembering your preferences.
- Analytical Cookies: We use these cookies to gather information about website usage, which helps us analyze and improve our services.
- Advertising Cookies: These cookies are used to deliver personalized advertisements based on your interests and browsing behavior.
You can manage cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect for various purposes:
- Service Delivery: To process orders, facilitate payments, and provide customer support.
- Personalization: To tailor our services and recommendations based on your preferences and interests.
- Marketing and Advertising: To send promotional communications and display targeted ads.
- Analytics: To analyze website usage, monitor performance, and improve our services.
How We Share Personal Information
We may share your personal information with:
- Affiliated Companies: Sharing information within our corporate family to deliver services and improve customer experiences.
- Service Providers: Utilizing third-party services for order fulfillment, payment processing, marketing, and analytics.
- Promotional Partners: Collaborating with other companies for joint marketing initiatives and promotions.
- Legal Compliance: Disclosing information to comply with legal obligations or respond to government requests.
Non-personal information may be shared without restrictions.
Your Choices
We offer options to control your personal information:
- Tracking Technologies: You can manage cookie preferences through your browser settings.
- Marketing Communications: Opt-out of receiving marketing emails or notifications.
- Text Marketing: Opt-out of text notifications by following provided instructions.
You can access and update your information through your account settings.
Data Storage and Security
We employ security measures to protect your personal information from unauthorized access, use, or disclosure. While most data is stored in the United States, it may be transferred globally in compliance with applicable laws.
Changes to Our Privacy Policy
We periodically update our privacy policy to reflect changes in our practices. Please check our website for the latest version of our policy.
Contact Us
For questions or comments about this privacy policy, please contact us:
Reve Collection
15/39 180 George Street
Parramatta, NSW 2150
Australia
Email: contact@revecollection.com.au
If you're in Australia and have privacy concerns, you can also contact the Office of the Australian Information Commissioner.